Privacy Policy

1. Introduction

At PhoneCaseAI, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.

Please read this Privacy Policy carefully. By using PhoneCaseAI, you consent to the practices described in this policy.

2. Information We Collect

We collect several types of information from and about users of our website, including:

• Personal Information: Name, email address, postal address, phone number, and payment information when you create an account or place an order.
• Design Prompts: The text descriptions you provide to generate phone case designs.
• Design Preferences: Information about which designs you select, phone models you choose, and case styles you prefer.
• Order History: Records of your purchases, shipping information, and customer service interactions.
• Usage Data: Information about how you interact with our website, including browsing patterns, pages visited, and features used.
• Device Information: Information about your device, IP address, browser type, and operating system.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide and maintain our service
• To process and fulfill your orders
• To improve our AI design generation capabilities
• To personalize your experience and provide customer support
• To send you order confirmations, updates, and marketing communications
• To detect and prevent fraudulent activities
• To analyze usage patterns and improve our website functionality
• To develop new products and services
• To comply with legal obligations

Your design prompts and selections help us improve our AI technology and may be used in an anonymized form to enhance our design generation capabilities.

4. Data Sharing and Disclosure

We may share your information with:

• Manufacturing Partners: Third-party companies that help us produce and fulfill your custom phone case orders.
• Payment Processors: Secure third-party payment services that process your transactions.
• Shipping Providers: Companies that deliver your orders to your specified address.
• Service Providers: Third-party companies that help us operate our website, process payments, fulfill orders, and deliver products.
• Business Partners: Trusted partners who help us provide and improve our services.
• Legal Authorities: When required by law, court order, or governmental regulation.

We do not sell your personal information to third parties.

5. Your Design Data

When you use our service to create custom phone case designs:

• We store your text prompts and the resulting designs to process your order
• We may use anonymized design data to improve our AI technology
• We may showcase exceptional designs in our marketing materials (without personally identifying you unless we obtain your explicit permission)
• We retain design data to allow you to reorder products in the future

If you wish to have your design data deleted, please contact us using the information in the "Contact Us" section.

6. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We use industry-standard encryption for payment processing and secure our databases against unauthorized access. We regularly review our security practices to ensure your data remains protected.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to correct inaccurate information
• The right to delete your personal information
• The right to restrict or object to processing
• The right to data portability
• The right to withdraw consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

8. International Data Transfers

Your information may be transferred to and processed in countries other than the one in which you reside. These countries may have data protection laws that differ from those in your country.

By using our service, you consent to the transfer of your information to countries where we operate, including the United States. We take appropriate measures to ensure your data remains protected in accordance with this Privacy Policy regardless of location.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities and to remember your preferences. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

We use analytics tools to understand how users interact with our website, which helps us improve the user experience and optimize our services. These tools may collect information such as your IP address, browser type, and pages visited.

10. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

11. Retention of Data

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Order information is typically kept for tax and accounting purposes for a minimum of 7 years.

Design data may be retained indefinitely in an anonymized form to improve our services, unless you specifically request its deletion.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: info@phonecaseai.com